Commendations and Complaints

Commendations:  Have you told someone how much you appreciate the help you have received, and it still doesn't feel like you've done enough?  While a simple “thank you” is always appreciated, you may wish to pursue more formal recognition. If you would like the person to receive official recognition for a job well done, please contact Wanda Everage at wanda.everage@drake.edu.  Your commendation will be appreciated and added to the individual's file.

Complaints:  In general, a complaint is defined as a concern that a policy or procedure has been incorrectly or unfairly applied, or that inappropriate behavior or action has occurred.  For a complaint, first discuss the problem with the staff member with which the issue originated.  If you would like the complaint to move forward following this discussion, please contact the person's immediate supervisor.  For complaints related to Professional & Career Development Services, a final discussion with the supervisor regarding the complaint may be requested following the staff/supervisor review.  Please call 271-3751 or e-mail wanda.everage@drake.edu for an appointment.  Once these steps have been taken, a formal complaint may also be recorded at the Drake University Student Complaint and Appeal Resources and Procedures Site.

 

 

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University News
December 7, 2016
President-elect Donald J. Trump has selected Iowa Gov. Terry Branstad, a 1974 alumnus of Drake University Law School, to serve as ambassador to China.
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