The Informal Complaint Process

A student with a complaint--a concern that a policy or procedure of a unit has been incorrectly or unfairly applied in his/her particular case, or a formal charge against a person’s behavior -- has recourse through complaint procedures. In most instances, complaints can be resolved through an informal process beginning with talking to the individual and his/her supervisor if necessary. Basic steps in the informal process include:

  • Begin by discussing the matter with the staff, faculty, or department in which the issue originated.
  • If the issue is not resolved, the next contact will be the supervisor, department chair, or associate/assistant dean to investigate the issue and allegations.
Today at Drake
no events have been scheduled
University News
July 2, 2015
Drake University will hold information sessions in Davenport this summer for Quad Cities-area students interested in pursuing a Master of Public Administration degree.
×