The Informal Complaint Process

A student with a complaint--a concern that a policy or procedure of a unit has been incorrectly or unfairly applied in his/her particular case, or a formal charge against a person’s behavior -- has recourse through complaint procedures. In most instances, complaints can be resolved through an informal process beginning with talking to the individual and his/her supervisor if necessary. Basic steps in the informal process include:

  • Begin by discussing the matter with the staff, faculty, or department in which the issue originated.
  • If the issue is not resolved, the next contact will be the supervisor, department chair, or associate/assistant dean to investigate the issue and allegations.
University News
March 28, 2017
The Judith A. Lindquist Scholarship for Women MBAs covers up to half the cost of tuition for current and incoming Drake M.B.A. students who are unable to participate in a tuition reimbursement program through their employer.
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