Kavi is a Partner in Baton Global, a boutique management consulting firm, and is currently serving as a visiting scholar in the Department of International Business at Drake University. Kavi has spent the last 12 years as a strategy advisor and consultant and is a featured speaker, presenter, and panelist at strategy and finance conferences globally. He authors a monthly column on strategy and innovation for RedMoney, a leading financial services news provider. Prior to his consultant role, Kavi was with Deutche Bank’s Investment Banking Group in London. He holds an M.B.A. from the University of Chicago Booth School of Business and a master’s in international affairs from the School of International and Public Affairs at Columbia University.
Chick Herbert is currently senior vice president, customer excellence at Wells Fargo Retail Services. He has more than 25 years of senior leadership experience spanning multiple disciplines and industries. Chick is co-author of the book, It Begs the Question, about how the best managers drive performance through question centric-coaching. He holds a B.S. in engineering from Iowa State University.
Course: Creating Customer Value
Scott is a seasoned marketing executive who has worked with and for some of the world’s leading brands including Kraft, Nielsen, Wells Fargo, Pella, and Aviva, throughout his 20+ year career across retailing, consumer packaged goods, durable goods, and financial services. Scott is now principal and partner at The Asymmetria Group, a private placement firm specializing in lower risk, higher-return investments in real estate, distressed debt, and venture capital. He holds a master’s in marketing from the University of Wisconsin – Madison.
Mike McCoy advises, leads, and invests in businesses that desire to achieve the next level of success. He has served in senior-executive roles for more than 20 years, most recently as president of Wells Fargo Credit Cards and also chairman and CEO at SpendSmart. During his 10+ year career with Wells Fargo & Company he led a number of businesses and functions including serving as executive vice president of Human Resources and Communications for a 50,000-person division of the company. He led the organization through the depths of the recession with best-in-class performance coupled with outstanding employee engagement.
Mike is co-author of the book, It Begs the Question, about how the best managers drive performance through question centric-coaching. His diverse background of leading teams, companies, and functions for both large and small companies has provided him with a unique strategic and operational perspective.
Matthew Mitchell is an assistant professor of international business and strategy at Drake University. Mitchell actively advises organizations in the area of strategy, internationalization, and cross-cultural communication. He holds degrees in physics and mathematics from Rollins College, an M.B.A. in management from the Crummer Graduate School of Business and Ph.D. in international business from the University of South Carolina—the world’s leading international business program.
Course: Creating Customer Value
Andrew Norman is an associate professor of marketing at Drake University where he has served since 2003. Norman’s work in marketing alliances and entertainment consumption has been published in top marketing journals, including the Journal of Consumer Research and the Journal of Retailing. He also contributes research and content to Kotler and Armstrong’s Principles of Marketing and Armstrong and Kotler’s Marketing: An Introduction. His experience also extends to executive education courses for major corporations. Norman holds a Ph.D. in marketing from the University of Arizona.
Radostina (Ina) Purvanova is an associate professor of leadership and management at Drake University’s College of Business and Public Administration. She received her Ph.D. in Industrial and Organizational Psychology from the University of Minnesota in 2008. Her research interests lie in the area of leadership and work teams, with a focus on leadership and team processes in virtual teams. Purvanova also explores issues related to women in the workplace, employee motivation, and high-quality work relationships. Her research has been published in prestigious management journals, including The Academy of Management Journal, Personnel Psychology, The Leadership Quarterly, Journal of Vocational Behavior, Human Performance, and Small Group Research.
Course: Budget Planning and Forecasting
Ann Shelton is chief financial officer at HomeServices of Iowa, a Berkshire Hathaway affiliate that is the parent company of Iowa Realty and other home service-related organizations. She is a seasoned finance executive with 22 years of experience in a variety of accounting, finance, and management roles. Ann has also served in senior-level accounting and finance roles at Mid-America, Principal Financial Group, Wells Fargo, and Pella Corporation. She holds a Master of Accounting (M.Acc.) from St. Ambrose University.
Course: Data Driven Decision Making
Matt Spackman is vice president of business insights & analytics at Kum & Go, where he has responsibility for making data analysis a key component of overall strategy for success of the organization including predictive modeling, voice of the customer analytics, real estate support, and promotional evaluation. Matt was a tenured faculty member at Brigham Young University, where his teaching focused on statistics and applied research courses. He received his Ph.D. in psychology from Georgetown University.