Faculty & Staff Technology Resources

Here are the basics for connecting with technology at Drake:

Your Drake ID: This nine-digit number is essential to logging in to your computer, your email, and our portal, blueView.

Your Password: You can change your password as often as you'd like, but every year you’ll receive an email from ITS prompting you to change it using the Password Manager to keep your information safe. Make sure you set up recovery options in case you ever forget it.

blueView Portal: The blueView portal provides access to a variety of information and services. Faculty and staff can sign in and check their Drake email, access class lists, and enter in midterm and final grades (MyDUSIS).

Blackboard: Blackboard is the online learning management system (LMS) used by Drake.

Email Accounts: All Drake faculty and staff are issued email accounts, typically firstname.lastname@drake.edu. Email is accessible from within blueView or at outlook.com/drake.edu.

IT Service Portal: Visit the IT service portal to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue.

ITS Support Center: Call 515-271-3001 or stop by the Support Center in the lower level of Carnegie Hall. Room related emergencies during teaching should be reported by calling extension 3002 to contact the classroom response team.

Print Services: All faculty and staff printing and copying is charged to their department. If you are authorized to print to more than one account, you'll have the choice to select the appropriate account when you print or copy.

Software for personally owned machines: Faculty and staff are eligible for discounted or free software. For more information, please visit the Support Center tab on blueView.

Online training: Lynda.com provides a large online library of instructional videos covering the latest software, creative, and business skills. It's free for the Drake community and can be accessed via the campus life tab on blueView. Lynda.com videos can even be added to your Blackboard course.

Wireless: Faculty and staff issued a Drake-owned Windows computer will automatically be configured to connect to the wireless network. For all other devices, connect to the DUFacStaff network and enter your Drake ID number and password when prompted.

Network Registration: Faculty and staff are entitled up to five personal devices registered on the wired Drake network. Wireless devices don't require registration.

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
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