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There are a number of ways to get help with any technology issues or questions on campus.

IT Service Portal

Having a problem with technology? Want to find out what ITS can do for you? Visit the IT service portal to report a technology issue, review self-help information in our knowledge base, or see what services ITS offers.

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Support Center

The Support Center is located in the lower level of Carnegie Hall, just west of Old Main. Support Center walk-in hours vary by day, but there's 24/7 phone support available at 515-271-3001. Call or stop by to get assistance. If you have a room-related teaching emergency, please call 515-271-3002.

NOTE: Due to summer storm damage, the Support Center is currently located on the second floor of Collier-Scripps.

Online Training

ITS has curated lists of online training resources for Faculty & Staff and Students in our IT service portal.

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