SJMC Policy for Resolving Conflict

We believe part of your education is learning how to deal appropriately with conflict in the workplace.  Our policy reflects that belief.

The student should begin by discussing the matter with the staff or faculty member with whom the conflict originated.  If the issue is not resolved the next contact would be the Associate Dean of Journalism to investigate the allegations and give an outcome.  If the matter is still unresolved or the student chooses to take the matter forward for a final decision, the student should contact the Director of the School of Journalism and Mass Communication.  Student’s choosing to take their concern to the director need to submit in writing their name, college, contact information and a brief description of the circumstances including who has been involved and the current outcome.  This request will be considered an “official documentation” and must be submitted within 30 days of the issue in question.  Email or hardcopy will be accepted.

The student should expect communication or a meeting regarding the concern within 7 working days of the document being submitted.

All officially documented issues will be forwarded to the provost’s office for data collection as reporting general trends, not as an avenue to change the outcome.  If the conflict is with one of the final decision makers the student should refer to the University Policy and Procedure website at http://www.drake.edu/complaint/