Wait List Automation

Wait-list automation is a feature in which wait-listed students receive an email when a seat becomes available for them in the class. The emails are automatically generated and sent to students' email address.

Wait-list automation is not active all the time. Click here to find out when wait lists are automated and when they are not.

Notes:

• Students have 48 hours to claim their seat. The 48-hour countdown begins when the system sends the wait-listed student the notification email.
• Students who fail to claim the seat before the 48-hour deadline will be removed from the wait list entirely. In such cases, the system will automatically repeat the notification process with the next wait-listed student.
• Automation, when active, runs 24 hours per day, 7 days per week, including weekends and holidays.
• Reminder: students may wait-list for only one section of a single course. Students who wait-list for multiple sections of a course are subject to being removed from all wait lists for that course.

Instructions for wait-listed students who want to claim an available seat

How Automation Works

1. Students wait-list themselves or are wait-listed by a Drake staff member. Students may not wait-list for multiple sections of a single course.
2. Students remain on the wait list until a seat becomes available in the section.
3. A seat may become available in various ways
   • A registered student drops the section
   • A seat is added to the section
   • A previously wait-listed student for whom a seat had been saved did not claim the seat
4. When the seat becomes available
   • The system detects the available seat and notifies the first wait-listed student via Drake email.
   • The notified student has 48 hours to claim the seat.
   • If the notified student fails to claim the seat before the 48-hour deadline, the system will drop the student from the wait list and repeat the process with the next wait-listed student.

If you have questions about wait lists, please contact your dean's office or the Student Records Office.