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Faculty & Staff Technology Resources

Here's how to connect with technology at Drake:

The Basics

Your Drake ID: This nine-digit number is essential to logging into your computer, your email, and our campus portal.

Your Password: You can change your password as often as you'd like, but every year you’ll receive an email from ITS prompting you to change it using the Password Manager to keep your information safe. Make sure you set up recovery options in case you ever forget it. If you don't change your password annually, you'll be locked out of Drake systems until you do. 

NOTE: Faculty and staff should change their password on campus, using their Drake-owned computer, whenever possible. This allows the new password to sync to Drake systems. If you change your password off-campus you will need to continue using your previous password on your Drake-owned computer until it can be connected to the campus network.

myDrake: myDrake is our campus portal. You can access it by going to It provides links to many other applications and sites with information about life on campus and access to the campus functions you need on a regular basis. Banner Self Service (MyDUSIS), email, document sharing, and other key systems are integrated into myDrake.

Blackboard: Blackboard is the online learning management system (LMS) used by Drake. A LMS is a secure web-based tool used to organize and deliver materials and engage learners. It provides tools and functionality for file sharing, grading, discussion, and collaboration in face-to-face, blended, and online course environments. You'll find resources on using it in our Blackboard guides

Email Accounts: All Drake faculty and staff are issued email accounts, typically Email is accessible from the myDrake portal. For security purposes, an external email label is added to emails that come from outside the domain. To learn more see External Email Label (FAQ). Receive a suspicious looking email? Follow the information at Reporting a Phishing Message (How-to).

And More

Computers: ITS manages all faculty and staff computer purchasing. We recommend specific computer bundles that meet our technical requirements. Learn more at Computer Purchasing Guidelines and Standard Computer Models (FAQ).

IT Service Portal: Visit the IT service portal to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance.

ITS Support Center: Call 515-271-3001 or stop by the Support Center in the lower level of Carnegie Hall. Room related emergencies while teaching should be reported to the classroom response team at extension 3002. 

Multi-Factor Authentication (MFA): Drake requires the use of the Duo MFA tool (also known as two-factor authentication or 2FA) on certain systems for faculty and staff to ensure campus information is kept safe. It pairs something you know (your username and password) with something you have (a phone or mobile device) to perform a secure login. Learn more in the multi-factor authentication guides.

Online training: See a curated list of Technology Training Resources for Faculty & Staff in our IT service portal.

Printing: All faculty and staff printing and copying is charged to the department. See more information on printing by reading Printing for Faculty & Staff (How-to).

Software: Drake provides self-service access to software for Drake-owned computers. See Using Software Center (How-to) for PCs and Using the Self Service App (How-to) for Macs.

Faculty and staff are also eligible for discounted or free software for their personally owned-machines. For more information, please see Available Software Downloads (FAQ).

Storage & Collaboration: As part of our campus Office365 subscription, faculty and staff can store up to 5 terabytes of data in OneDrive. The OneDrive client is automatically installed on faculty and staff computers. Log in using your email to store documents and share with others on campus or beyond. You can log directly into the OneDrive web interface or access it through myDrake.

Wireless Networking: Connect to the eduroam network and enter your Drake email address and password when prompted. Learn more at Connecting to the eduroam Wireless Network (How-to).

Wireless Projection: Drake has a campus wireless projection system in many buildings that allows faculty and students to connect wirelessly to classroom projection. To get started, see Using WirelessDisplay for Windows (How-to) or Using AirPlay to connect to WirelessDisplay on Mac OS (How-to).

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
ITS staff is working on adding myDrake to this dashboard.
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