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Support Center Phones Outage – Resolved

Thursday, June 17th, 2021

ITS was made aware that the support center phone lines being unavailable at 515-271-3001.

ITS has resolved the issues. Phone services are now resolved and users should be able to connect with our student support techs.

To receive outage notifications by text, opt in by texting DrakeITS2020 to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check at Bulldog Alerts Settings in myDrake.

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NOTE: May not show outages under 15 minutes.