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Student Technology Resources

Here’s how to connect with technology at Drake.

The Basics

Your Drake ID: This nine-digit number is essential to logging into your computer, your email, and our campus portal.

Your Password: You can change your password as often as you'd like, but every year you’ll receive an email from ITS prompting you to change it using the Drake Password Manager to keep your information safe. Make sure you set up recovery options in case you ever forget it. This password guide will help you easily make the change.

myDrake: myDrake is our campus portal. You can access it by going to It provides links to many other applications and sites with information about life on campus and access to the campus functions you need on a regular basis. Banner Self Service (MyDUSIS), email, document sharing, and other key systems are integrated into myDrake.

Email Accounts: All Drake students are issued email accounts, typically Email is accessible from within myDrake. For security purposes, an external email label is added to most emails that come from outside the domain. To learn more see External Email Label (FAQ). Receive a suspicious looking email? Follow the information at Reporting a Phishing Message (How-to)

Computer Recommendations: View school-specific recommendations, computer discount information and suggested accessories.

New student? Download the New Student Tech Checklist to learn what you need to do first.

And More

Blackboard: Blackboard is the online learning management system (LMS) used by Drake.

Game Console/TV Registration: If your device doesn't have a browser you will need to find the MAC address and manually register it using the network registration system. Devices must support WPA2 Enterprise to connect to the wireless network otherwise they will have to connect via a wired ethernet cable. See this game console/tv registration guide for more information.

IT Service Portal: Having a problem with technology? Want to find out what ITS can do for you? Visit the ITS service portal to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue.

ITS Support Center: The Support Center provides help with passwords, general technology questions, or solving software, computer and network related problems. Call 515-271-3001 24/7 or stop by the lower level of Carnegie Hall for assistance. 

Network Registration: Students are entitled to eight device registrations on the network. If you need to remove device registrations or are having trouble with the network registration system, please submit a request through the IT Service portal or contact the Support Center.

Online training: See a curated list of Technology Training Resources for Students in our IT service portal.

Printing: Students can upload their documents to the virtual queue at and print at a variety of locations across campus. Full time students receive a $20 printing credit each semester (unused credit expires at the end of each semester). More information can be found in the guide, Printing for Students (How-to).

Software: All students are eligible for free software, including the latest versions of Microsoft Office (Word, Excel, and PowerPoint) for Mac or Windows, and Sophos antivirus. Software is available beginning 30 days prior to the start of the fall semester. See the Software Downloads link in myDrake for more information.

Storage: As part of our campus Office365 subscription, students can now store up to 5 terabytes of data in OneDrive, Drake’s cloud storage solution. Log into OneDrive using your email or connect via myDrake to store documents and share with others on campus or beyond.

Wired Network Access: Each student living in the residence halls is provided with a wired Ethernet connection.

Wireless Network: Wireless Internet access is available in all buildings on campus and some outdoor areas. Connect to the DUStudent network and enter your Drake ID number and password when prompted. Information on connecting both Macs and PCs can be found in these wireless networking guides.

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
ITS staff is working on adding myDrake to this dashboard.
ITS News
July 16, 2019