Here's how to connect with technology at Drake:
Download the New Student Tech Checklist to learn where to get started with technology at Drake.
Drake ID: This nine-digit number is essential to logging into your computer, your email, and our campus portal.
Password: You can change your password as often as you'd like, but every year you’ll receive an email from ITS prompting you to change it using the Drake Password Manager to keep your information safe. Make sure you set up recovery options in case you ever forget it. If you don't change your password annually, you'll be locked out of Drake systems until you do. This password guide will help you easily make the change.
myDrake is our campus portal. You can access it by going to my.drake.edu. It provides links to many other applications and sites with information about life on campus and access to the campus functions you need on a regular basis. Banner Self Service (MyDUSIS), email, document sharing, and other key systems are integrated into myDrake.
All Drake students are issued email accounts, typically firstname.lastname@example.org. You have access to your Drake email account while you're a student and for three years after you graduate, though you'll need to change your password annually. Email is accessible from within myDrake.
For security purposes, an external email label is added to most emails that come from outside the drake.edu domain. To learn more see External Email Label (FAQ). Receive a suspicious looking email? Follow the information at Reporting a Phishing Message (How-to).
Laptops are recommended for all students.
For all computers we recommend bringing:
RECOMMENDED MINIMUM SPECIFICATIONS:
For Windows Laptops:
See the Free Software section to learn what you get free as a Drake student. Check with your college/school to see if they require additional programs for your major(s).
Other manufacturers may also provide student discounts, please contact them directly.
IT Service Portal: Having a problem with technology? Want to find out what ITS can do for you? Visit the online ITS service portal to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue.
ITS Support Center: The Support Center provides help with passwords, general technology questions, or solving software, computer and network related problems. Call 515-271-3001 24/7 or stop by the lower level of Carnegie Hall for assistance.
Online training: See a curated list of Technology Training Resources for Students in our IT service portal.
All students are eligible for free software, including the latest versions of Microsoft Office (Word, Excel, and PowerPoint) for Mac or Windows, and Sophos antivirus. Software is available beginning 30 days prior to the start of the fall semester. See the Software Downloads link in myDrake for more information.
Wireless Internet access is available in all buildings on campus and some outdoor areas. Connect to the eduroam network and enter your Drake email address and password when prompted. Learn more at Connecting to the eduroam Wireless Network (How-to).
eduroam is a global roaming educational wireless network. If you visit any of the thousands of eduroam-connected instutitions worldwide, you'll be able to connect securely.
To connect your gaming console, smart TV, streaming device go to the device registration portal at https://pf.drake.edu/device-registration and follow the onscreen instructions. Then connect your device to the DUEntertainment network or a wired network port in your room. See Connecting a Game Console, Smart TV, or Streaming Device to the Drake Network (How-to) for additional information. If you live in the residence halls, and want a wired connection, please submit a Wired Network Issue request.
Students can upload their documents to the virtual queue at print.drake.edu and print at a variety of locations across campus. Full time students receive a $20 printing credit each semester (unused credit expires at the end of each semester). More information can be found in the guide, Printing for Students (How-to).