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Student Technology Resources

Here’s how to connect with technology at Drake.

The Basics

Your Drake ID: This nine-digit number is essential to logging into your computer, your email, and our campus portal.

Your Password: You can change your password as often as you'd like, but every year you’ll receive an email from ITS prompting you to change it using the Drake Password Manager to keep your information safe. Make sure you set up recovery options in case you ever forget it. If you don't change your password annually, you'll be locked out of Drake systems until you do. This password guide will help you easily make the change.

myDrake: myDrake is our campus portal. You can access it by going to It provides links to many other applications and sites with information about life on campus and access to the campus functions you need on a regular basis. Banner Self Service (MyDUSIS), email, document sharing, and other key systems are integrated into myDrake.

Email Accounts: All Drake students are issued email accounts, typically Email is accessible from within myDrake. For security purposes, an external email label is added to most emails that come from outside the domain. To learn more see External Email Label (FAQ). Receive a suspicious looking email? Follow the information at Reporting a Phishing Message (How-to)

Computer Recommendations: View school-specific recommendations, computer discount information and suggested accessories.

New student? Download the New Student Tech Checklist to learn what you need to do first.

And More

Blackboard: Blackboard is the online learning management system (LMS) used by Drake. To learn more about how to use it, visit these Blackboard guides.

Game Console/TV Registration: To connect your gaming console, smart TV, streaming device go to the device registration portal at and follow the onscreen instructions. Then connect your device to the DUEntertainment network or a wired network port in your room. See Connecting a Game Console, Smart TV, or Streaming Device to the Drake Network (How-to) for additional information. If you live in the residence halls, and want a wired connection, please submit a Wired Network Issue request.

IT Service Portal: Having a problem with technology? Want to find out what ITS can do for you? Visit the ITS service portal to learn about technology services available, browse our knowledge base for how-to technology guides, or get assistance with an issue.

ITS Support Center: The Support Center provides help with passwords, general technology questions, or solving software, computer and network related problems. Call 515-271-3001 24/7 or stop by the lower level of Carnegie Hall for assistance. 

Network Registration: Students are entitled to 5 device registrations on the eduroam wireless network and 10 devices on DUEntertainment.

Online training: See a curated list of Technology Training Resources for Students in our IT service portal.

Printing: Students can upload their documents to the virtual queue at and print at a variety of locations across campus. Full time students receive a $20 printing credit each semester (unused credit expires at the end of each semester). More information can be found in the guide, Printing for Students (How-to).

Software: All students are eligible for free software, including the latest versions of Microsoft Office (Word, Excel, and PowerPoint) for Mac or Windows, and Sophos antivirus. Software is available beginning 30 days prior to the start of the fall semester. See the Software Downloads link in myDrake for more information.

Storage: As part of our campus Office365 subscription, students can now store up to 5 terabytes of data in OneDrive, Drake’s cloud storage solution. Log into OneDrive using your email or connect via myDrake to store documents and share with others on campus or beyond.

Wired Network Access: If you want a wired network port in a residence hall room, please submit a Wired Network issue request.

Wireless Network: Wireless Internet access is available in all buildings on campus and some outdoor areas. Connect to the eduroam network and enter your Drake email address and password when prompted. Learn more at Connecting to the eduroam Wireless Network (How-to).

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
ITS staff is working on adding myDrake to this dashboard.
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