Contact us by email, phone, online or visit us in person

The ITS Support Center provides assistance with passwords, general technology questions, software, computer, and network related problems.

Call 515-271-3001 for 24/7 phone support, or stop by the Support Center in the lower level of Carnegie Hall.  

  • Room-related teaching emergencies: call 515-271-3002.
  • After hours campus wide outages: report to extension 3001 option 2
  • Report an issue or request assistance, and view how to information 24/7 by visiting the ITS service portal
  • ITS has a staff member on campus Monday through Friday until 6 p.m. to provide support for evening classes and other events

Give ITS Feedback

Administrative offices are located in Dial Center and can be reached by calling 515-271-3918

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.