Friday, March 16th, 2018
This week ITS is upgrading the system responsible for creation, synchronization, and maintenance of accounts in Office 365. Drake uses Microsoft Office 365 for services including email, calendaring, contacts, and cloud storage.
While we don’t anticipate any issues due to this maintenance, it’s possible that a small number of accounts could be briefly disabled. This would temporarily prevent those affected from logging into their email accounts. If you encounter any issues logging into your Drake email this week, please report it by going to https://service.drake.edu/ or contacting the Support Center at 515-271-3001.