IT Service Portal Search Issue

Friday, July 7th, 2017

ITS has been made aware of an issue with the search function in the IT service portal. Our vendor recently made an update and as a result, the search function only works for knowledge base articles and not for services. ITS is diligently working with our vendor to find a resolution. In the meantime, the A-Z listing of services is the best option to browse for ITS services.

We will let you know when this functionality has returned. Thank you for your patience.

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
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