Compliments, Comments and Complaints

The following form is provided for members of the Drake campus community to provide input to Campus Security Department in assessing and monitoring its service to the community. This form is for use by faculty, staff and students to:

  • Compliment the department on positive experiences,
  • Comment on a security issue or share ideas to improve Campus Security, or to file a
  • Complaint regarding a negative security related experience.

Complaints will be acknowledged, investigated and appropriate action taken in a timely manner under Security's investigation guidelines. A summary of complaints will be prepared and provided on an annual basis to the Vice President of Business and Finance and the President of the University.


Would you like to be contacted with a reply? yes no

Please be assured that anonymous complaints will be investigated. Having a name or resource to contact, however, can further assist us in completing a thorough investigation.

Please offer your compliment, comment or complaint below. If you are lodging a complaint, please provide detailed information regarding the incident, time, location, witnesses and any other pertinent information that will aid our investigation:

If you are using this for to register a complaint, please list any witnesses and their phone numbers:

Thank you.


Public Safety Contacts

In an Emergency Dial - 811 (on-campus) or 515-271-2222 (off-campus)

 

If you need service for a special events, please contact our Special Events Coordinator -

If you have questions about parking, please consult the Parking Map parking map, if you need further assistance please contact -

  • Tricia McKinney, Assistant Director Campus Public Safety
  • Phone number - 515-271-2010

For general questions and concerns on Public Safety, please contact -

  • Scott Law, Director for Campus Public Safety
  • Phone number - 515-271-3860

 

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