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Informal and Formal Complaint Resolution

If you decide you would like to report an incident to the University, informal or formal complaint resolution processes may be available to address sexual or interpersonal misconduct.  Informal resolution might not involve a full investigation or in most cases a disciplinary outcome, while formal resolution would include a full investigation with possible hearing and disciplinary outcomes. You can also seek assistance from Drake University without engaging in any type of complaint resolution.

The Title IX Coordinator or Dean of Students are available to discuss these processes with students.  The Title IX Coordinator and Director of HR Partner Services are available to discuss these processes with faculty or staff.

Step-by Step: 
Formal Student Complaint Resolution Process


If you decide to file a formal complaint against a student, the Dean of Students Office follows Section III of the University's  for investigating and processing complaints. The following information is a summary of the resources, process, and procedures, but please refer to the Code for the full, applicable investigatory and resolution process.

The Title IX Coordinator is able to explain these processes as well if you have questions. Please note that during the investigatory and resolution process, each student (i.e., complainant and respondent) may have a personal advisor, advocate, or support person with them in all meetings, interviews, and hearings.

Interim Measures

The University will immediately work with any student to make available assistance within the educational, housing, and/or work environment. Safety planning and University no-contact orders are also available through interim measures.  Interim measures are not disciplinary actions.

Advisor/Support Person
Throughout the investigation and resolution process, both students involved may have an advisor, advocate, or support person of their choice in meetings, interviews, or hearings.  This person may provide advice or support but may not speak for you during the process unless permitted by the Code of Student Conduct.  When choosing an advisor or support person, please choose someone who will not also be involved in the matter as a witness.  Additional information regarding the selection and role of an advisor or support person can be found on the Division of Student Affairs webpage.

University investigator(s) will meet with each student separately as well as other witnesses and review available information.

Determination of whether there is a reasonable belief the charges can be proven is based on standard of “preponderance of the evidence,” i.e., whether it is more likely than not that the policy was violated, not criminal standard of “beyond reasonable doubt.”

Potential Resolutions:

(1) No reasonable belief the charges can be proven. Complaint will be closed. Either student can appeal. Protective measures are still available.

(2) Reasonable belief the charges can be proven and sanction less than suspension or expulsion: either student may request a formal hearing instead. If no request is made, the dean of students will impose sanction with no right of appeal by either student.

(3) Reasonable belief the charges can be proven and sanction of suspension or expulsion: formal hearing will occur before a University hearing officer. Both students may participate - arrangements can be made to prevent direct contact. Either student or the dean of students may appeal the final decision.

Resolution by Agreement
Voluntary process where either student may seek to resolve a complaint through the dean of students (not through the other student) rather than completing the formal resolution process. The student who filed the complaint will have input in any outcome.

Potential Sanctions

If a student is found responsible, the Code of Student Conduct identifies possible sanctions: expulsion, suspension, non-academic probation, removal from Drake housing, mandatory counseling, revocation of privileges, restitution, fines, or reprimand.

Report to Title IX
Contact Drake Public Safety
Confidential Resources

Quick contacts to reach confidential support

  • VIP student support or advocacy
    515-512-2972 (call or text)
  • Polk County Crisis and Advocacy
  • Professional advocate at the Counseling Center 
        - Wednesdays 3:00-4:30 during fall & spring term