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Support Center Phones Outage

Thursday, July 15th, 2021

At 9 a.m., ITS realized there was an issue with the Support Center phones. This is causing all phone calls to the support center to be dropped. ITS is diligently working towards a resolution, in the meantime, please report any tech issues using the IT service portal at service.drake.edu/its. We will provide updates and will let you know when this outage has been resolved. Thank you for your patience.

To receive outage notifications by text, opt in by texting DrakeITS2021 to phone number 226787. You first need to be signed up to receive Bulldog Alerts by text. Check your Bulldog Alerts Settings in myDrake.

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NOTE: May not show outages under 15 minutes.