The ITS Support Center provides assistance with passwords, general technology questions, software, computer, and network related problems.
NOTE: Due to summer storm damage, the Support Center is currently located on the second floor of Collier-Scripps.
You can stop by or call 515-271-3001 for 24/7 phone support.
- Room-related teaching emergencies: call 515-271-3002.
- After hours campus wide outages: report to extension 3001 option 2
- Report an issue or request assistance, and view how to information 24/7 by visiting the ITS service portal at service.drake.edu/its
- ITS has a staff member on campus Monday through Friday during the academic year until 6 p.m. to provide support for evening classes and other events
Give ITS Feedback
Administrative offices are located in Dial Center and can be reached by calling 515-271-3918
Below is a real-time indicator of the availability of major Drake services.
ITS staff is working on adding myDrake to this dashboard.