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Update: Wireless Network Issues

Wednesday, April 3rd, 2024

ITS staff and our vendor, Cisco, have identified a recent system change that caused the wireless network issue. We’ve implemented a workaround, and at this point all users should be able to connect normally to our wireless networks, including eduroam and DUGuest. We continue to work on fully restoring service; we’ll keep you posted on progress and share when the issue has been resolved. Thank you for your patience. 

If you’re still being impacted by this issue, contact the ITS Support Center by entering a Network Issue ticket or calling 515-271-3001.

To receive SMS outage notifications, opt in by texting DrakeITSALERTS to phone 226787. Make sure you’re signed up to receive text Bulldog Alerts; check your settings via myDrake. 

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