The Counseling Center
After Hours Clinics, Hospitals and Pharmacies
Student Counseling Services compassionately addresses student concerns and provides valuable self-care tools.
Typical concerns include relationships, stress and anxiety, loneliness, depression and self-esteem issues.
Counseling Services 2020-2020
In order to be more accessible, we’ve made some changes to our scheduling procedures to avoid long wait times.
The counseling center will be meeting with students virtually through Microsoft Teams for most appointments.
To make an appointment please call the counseling center at 515-271-3864
When you call the clinic, our office manager will help you schedule with one of the counselors. You will then need to complete electronic forms before your appointment. You can find these forms under our forms tab.
On Tuesdays and Thursdays we offer virtual walk-in appointments from 9am-3pm. If you'd like to see a counselor on a walk in basis, please call the counseling center to see the available times for that day.
If a student is in crisis and needs to speak with a counselor immediately, please call the counseling center at 515-271-3864. During a crisis or emergency, we can see students via in-person walk-in on a very limited basis, please call before coming to the counseling center
Students currently living outside of Iowa:
Due to licensing laws, we are unable to see students for therapy outside of Iowa. You can meet with one of our therapists to ask questions, explore resources, or to help you get connected with a therapist where you are currently living. If you’d like to speak with a therapist for a consultation, a therapist is available Tuesdays and Thursdays from 9am-3pm. Please call the clinic at 515-271-3864 to let them know you are out of state and would like to schedule a consultation. Once your appointment is scheduled, please complete the forms located under the forms tab.
Out of State Students Consultation Form:
Our Location & Hours
Address:
Drake University Counseling Center
3116 Carpenter Avenue
Des Moines, Iowa 50311
Hours:
Monday through Thursday: 8:30am to 5:00pm
Friday: 8:30am to 3:00pm
Mental Health Emergencies:
Counseling Services staff members are also available to clients on a walk-in basis during business hours, if needed. Students who need emergency mental health during business hours should call the Student Counseling Center at (515) 271-3864. Students who need immediate emergency assistance should call Drake Public Safety at (515) 271-2222.
IMPORTANT: Email should not be used in emergencies.
After Hours Care:
Students who need emergency mental health care when the University Counseling Center is closed should call Drake Public Safety at 515-271-2222 or 911. All off-campus treatment is the financial responsibility of the student however the Observation Center is free of charge.
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The Crisis Observation Center is intended to meet the needs of individuals who are experiencing an acute behavioral health stressor that impairs the individual’s capacity to cope with his/her normal activities of daily living. The goal of the Crisis Observation Center is to offer a place for individuals to seek crisis intervention services and stabilize them quickly so they can return to the community. The length of stay is up to 23 hours. Services offered include a nursing assessment, care/service coordination, crisis intervention therapy, and access to a psychiatric prescriber if needed. Staff include registered nurses, Master’s level psychothera-pists, psychiatric technicians, and care/service. These services are offered in a safe and supportive environment.
Crisis Observation Center – open 24/7.
Broadlawns Hospital, West entrance, 1801 Hickman, DM Phone: 515-282-5742 - Broadlawns Urgent Psychiatric Urgent Care Clinic: The Broadlawns Psychiatric Urgent Care will accept walk-in appointments for individuals 18 years of age or older who are experiencing an exacerbated mental health condition. Services at the clinic include mental health assessments, medication management, therapeutic counseling and coordination of services for healthcare and basic needs. Clinic hours are Monday through Friday from 9 am to 7 pm.
- Lutheran Hospital is a local center for inpatient psychiatric services. The location is 415 S. 25th Street, Des Moines, IA. To access psychiatric services call the 24-hour hotline: (515) 263-5249.
- Mercy Hospital is a local hospital with a variety of services. The location is 1111 6th Avenue, Des Moines, IA. Access to treatment for mental health illness or substance abuse is available 24 hours a day, seven days a week by calling the Mercy Help Center at (515) 271-6111 or toll-free (800) 595-4959.
- For matters related to sexual and interpersonal misconduct, please visit Drake’s Title IX Resources and Reporting for Sexual and Interpersonal Misconduct.
