Welcome to the Counseling Center

Student Counseling Services compassionately addresses student concerns and provides valuable self-care tools. Typical concerns include relationships, stress and anxiety, loneliness, depression and self-esteem issues.

To make an appointment, contact the University Counseling Center during business hours at 515-271-3864.

If this is an emergency, please contact Drake Public Safety at 515-271-2222 or 911.

Crisis Text Line: Text HELLO to 741741 This is a free and confidential service.

The Trevor Project: Text Start to 678678 or call 1-866-488-7386. The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people under 25.

Student Resources:

• ULifeline Resource An anonymous, confidential, online resource center, where college students can be comfortable searching for the information they need and want regarding emotional health.
• Seize the Awkward Online resource center for college students to learn how to navigate awkward conversations regarding mental health

Address:
Drake University Counseling Center
3116 Carpenter Avenue
Des Moines, Iowa 50311

Hours:
Monday through Thursday: 8:30am to 5:00pm
Friday: 8:30am to 3:00pm

Mental Health Emergencies:
Counseling Services staff members are also available to clients on a walk-in basis during business hours, if needed. Students who need emergency mental health during business hours should call the Student Counseling Center at (515) 271-3864. Students who need immediate emergency assistance should call Drake Public Safety at (515) 271-2222.

IMPORTANT: Email should not be used in emergencies.

AFTER HOURS CARE:
Students who need emergency mental health care when the University Counseling Center is closed should call Drake Public Safety at 515-271-2222 or 911. All off-campus treatment is the financial responsibility of the student however the Observation Center is free of charge.

• The Crisis Observation Center is intended to meet the needs of individuals who are experiencing an acute behavioral health stressor that impairs the individual’s capacity to cope with his/her normal activities of daily living. The goal of the Crisis Observation Center is to offer a place for individuals to seek crisis intervention services and stabilize them quickly so they can return to the community. The length of stay is up to 23 hours. Services offered include a nursing assessment, care/service coordination, crisis intervention therapy, and access to a psychiatric prescriber if needed. Staff include registered nurses, Master’s level psychothera-pists, psychiatric technicians, and care/service. These services are offered in a safe and supportive environment.  
  Crisis Observation Center – open 24/7.
  Broadlawns Hospital, West entrance, 1801 Hickman, DM Phone: 515-282-5742

• Broadlawns Urgent Psychiatric Urgent Care Clinic: The Broadlawns Psychiatric Urgent Care will accept walk-in appointments for individuals 18 years of age or older who are experiencing an exacerbated mental health condition.  Services at the clinic include mental health assessments, medication management, therapeutic counseling and coordination of services for healthcare and basic needs. Clinic hours are Monday through Friday from 9 am to 7 pm.
• Lutheran Hospital is a local center for inpatient psychiatric services. The location is 415 S. 25th Street, Des Moines, IA. To access psychiatric services call the 24-hour hotline: (515) 263-5249.
• Mercy Hospital is a local hospital with a variety of services. The location is 1111 6^th Avenue, Des Moines, IA. Access to treatment for mental health illness or substance abuse is available 24 hours a day, seven days a week by calling the Mercy Help Center at (515) 271-6111 or toll-free (800) 595-4959.
• For matters related to sexual and interpersonal misconduct, please visit Drake’s Title IX Resources and Reporting for Sexual and Interpersonal Misconduct.