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Home   >  Information Technology Service   >  About

About ITS

Information Technology Service

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ITS is made up of the following areas:

  • Administration: CITO, communications, budget, and purchasing
  • Campus Relations: Direct academic, classroom, and technology support
  • Infrastructure/Information Security: Servers, networking, and IT security
  • Professional Services: Managing projects, administering enterprise applications, consulting, and guidance

Our objective is to position ITS staff as partners, navigators of organizational improvement, and trusted technology experts for the University.

Additional resources for students, faculty, and staff are available on our Internal Site (Drake login required).

ITS Project Management

Successful technology enhancements and projects require commitment, coordination, and communication between ITS and campus partners. The ITS Project Management team works collaboratively with campus to deliver technology solutions that support university goals. We help meet technology needs by

  • Guiding project prioritization (Project Portfolio Management)
  • Utilizing project management tools and practices to complete projects on time and within budget (Project Management).

We recognize the best methodology for Drake is one that is continually and organically improving and adapting. In collaboration with campus partners, we strive to identify and leverage processes that enable us to deliver quality solutions to meet University needs.

Meet the ITS Project Management Team

Have a technology idea?

Drake's ITS Project Management team has a formal process for reviewing and approving technology project and enhancement requests. Once your idea is submitted, we'll help you navigate the steps to get your idea moving forward.

Learn about our Technology Project Request Process

Request a Technology Project

Need to establish or renew a software contract?

Drake's ITS Project Management team has a formal process for reviewing technology contracts. Here you can find information about this process and what's needed to successfully navigate a new or renewing technology contract.

Learn about Technology Vendor and Contract Management

Wondering what we're up to?

Exciting News! Drake University is beginning a Workday implementation to modernize and streamline our administrative systems. This initiative will enhance efficiency and improve the experience for students, faculty, and staff.
Want to learn more? Drake University's ITS Project Management team highlights our largest initiatives—including the Workday implementation—on a dedicated project list. Explore what’s currently underway, find target go-live dates, and connect with the project manager for more details.
Our Current Projects (Drake login required)

Going to be managing a project?

Drake's ITS Project Management team follows the Project Management Institute's (PMI) project management process. We offer information about the project management process, tools, and templates to use when managing a project and project management mentoring.

Learn about our Project Management Process

Our Project Manager Toolkit

2507 University Avenue
Des Moines, Iowa 50311
1-800-44-DRAKE


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