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  • The SSC does not currently have any open hours, we are working from home.
  • Email with any questions or concerns -
  • If services are urgently needed, we will arrange a time to meet with you, by appointment only. 
  • Purchasing Permits - ALL permits will be ordered online through the myDrake portal. We will process these when our office re-opens.
  • Returning Permits – permits that are no longer needed for the spring semester can be turned back in for a partial refund in January when we re-open.  We will allow partial permit refunds until 2/12/21.
  • Paying Citations – citations can be paid in January when we re-open, or by sending in a check to the Student Services Center (2507 University Ave, Des Moines, IA 50311).  If you have a hold because of a citation, please email us to have it temporarily lifted, since we are not open to accept payment.
  • Keys - Contactless key returns can be done at the blue drop boxes at the SSC and Public Safety.  Please fill out an envelope and leave keys in the drop box.  New keys can be picked up at Public Safety
  • Work Study Checks – email to have your check mailed to your current address.
  • ID Cards – if it is possible to wait until January, we will print your ID card when we re-open.  If an ID is urgently needed, you can request a reprint or send in photos by emailing We can have them printed and available to  pick up cards at Public Safety.   



Student Services Center provides assistance on a number of campus programs, but most importantly oversees the use of the Drake Card.  Door access, Meal Plans, and Bulldog Bucks are all utilized through the Drake Card.  Basic information about each of these functions are listed below, or explained further in the individual content sections on the left. 

If you have any questions or concerns about any of the services handled by this office, do not hesitate to contact us.

SSC Basic Services

Drake Card: Print and pick up a Drake Card, or address issues with your card or door access.  Photos can also be submitted to ahead of pickup, if desired.

Bulldog Bucks: Students, Faculty, and Staff can add funds to their Bulldog Bucks account online or in the SSC.  Bulldog Bucks funds can be used on campus for food, printing, or Drake Bookstore purchases, and off campus at participating businesses.  Contact Student Services with any questions or problems you have with Bulldog Bucks.

Parking: You can purchase parking permits in the myDrake portal and pay campus parking tickets at the Student Services Center.  Don't want to take a car to campus?  No problem!  There are lots of other great ways to get around the area including the Drake Bike Library, the Des Moines B-CyclesDART Bus transportation (free with your Drake ID), or the evening Drake Safe-Ride Buses. 

Student Payroll/Accounting Checks: Pick up your first student payroll or accounting reimbursement check.  Payday for the previous month is the 12th, and checks will be available in the Student Services Center to pick up at your convenience.

International Student ID Cards (ISIC): If you are traveling abroad and would like to purchase an ISIC card, cards can be created and paid for in the Student Services Center.  Cards are $25.00, and can either be created electronically with your Drake ID photo or a physical passport photo.  Contact the International Center if you have questions about the use of this card.

Key Distribution/Door Access: If a key has been requested for you and is ready for pickup, you will be emailed by SSC staff, and your key can be picked up at the Student Services Center. Key fines can also be paid.  You may also stop in or email if you need additional door access or door access troubleshooting.

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